Privacy Policy
At Aussie Car Parts, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose your information when you visit or make a purchase from our website.
Information We Collect
We may collect the following types of personal information:
- Full name
- Email address
- Phone number
- Billing and delivery address
- Vehicle details provided for product fitment assistance
- Payment information
- Order history and purchase details
- IP address, browser type and device information
How We Collect Your Information
We collect your information when you:
- Create an account
- Place an order
- Contact our customer support team
- Subscribe to our newsletter
- Use our website or browse our products
How We Use Your Information
Your information may be used to:
- Process and deliver your order
- Confirm payment and provide order updates
- Respond to your enquiries and provide customer support
- Help identify the correct parts for your vehicle
- Improve our website, products and services
- Send you marketing emails or promotions if you have chosen to receive them
- Prevent fraud and maintain website security
Payment Information
Payments made via bank transfer, BSB, PayID, OSKO or cash deposit are processed directly through your financial institution. Aussie Car Parts does not store your full banking details.
Sharing Your Information
We do not sell, rent or trade your personal information to third parties. We may share your information only when necessary with:
- Delivery and courier companies
- Payment providers and financial institutions
- Website hosting and technical support providers
- Government or legal authorities where required by law
Cookies and Website Tracking
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences and help us understand how visitors use our website.
You can disable cookies through your browser settings, however some parts of the website may not function correctly.
Storage and Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure or alteration.
While we take security seriously, no method of transmitting information over the internet is completely secure and we cannot guarantee absolute security.
Accessing or Updating Your Information
You may request access to the personal information we hold about you or ask us to correct inaccurate information at any time.
To do so, please contact us using the details provided on our Contact Us page.
Marketing Communications
If you subscribe to our newsletter or marketing updates, we may send you information about new products, promotions and special offers.
You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party websites.
Changes to This Policy
Aussie Car Parts may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through our Contact Us page.