At Aussie Car Parts, we work hard to get your order to you as quickly and safely as possible.
We deliver Australia-wide and use trusted courier and postal services to ensure your parts arrive in good condition.
Dispatch Times
Most in-stock orders are dispatched within 1–2 business days after payment has been received.
Orders placed on weekends or public holidays will be processed on the next business day.
If an item is temporarily out of stock or needs to be ordered from one of our suppliers,
we will contact you with an updated estimated delivery time.
Estimated Delivery Times
| Location | Estimated Delivery Time |
|---|---|
| Metro Areas | 2–5 business days |
| Regional Areas | 3–7 business days |
| Remote Areas | 5–10 business days |
Please note that delivery times are estimates only and may vary during busy periods,
public holidays, or due to courier delays outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on the size, weight and destination of your order.
From time to time, Aussie Car Parts may offer free shipping promotions on selected products or orders above a certain value.
Large and Bulky Items
Some products such as body panels, exhaust systems, suspension kits, wheels and other oversized items may incur additional shipping charges.
If extra freight costs apply to your order, we will contact you before dispatch for approval.
Authority to Leave
By default, some couriers may leave your parcel in a safe place if nobody is available to receive it.
If you do not want your parcel left unattended, please let us know in the order notes at checkout.
Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email with your tracking number and courier details.
You can use this information to track your order online.
Incorrect Address Details
Please ensure your delivery address and contact details are correct before completing your order.
Aussie Car Parts is not responsible for delays or additional shipping costs caused by incorrect or incomplete address information.
Damaged or Missing Deliveries
If your order arrives damaged, incomplete or does not arrive within the expected timeframe, please contact us as soon as possible with your order number and any relevant photos.
We will work with the courier to investigate and resolve the issue promptly.